Late for inbound
An associate arrives after the first trailer is already at the dock.
For warehouse managers
The next truck arrives. The coaching details start fading.
A missed start time. A pick-path correction. An associate who caught a short shipment. When another lead asks what happened, a memory may not be enough. Capture your own account and keep the follow-up with the employee.
- Voice-first
- Built for dock and floor leads
- 30-day free trial
30 days free, no card required. Manager is $9.98/month for up to 25 people.
“Elena skipped the two-person lift on a heavy carton. We stopped, reviewed the rule, and she called for a partner on the next one.”
Docu-Coach™ remembers
ElenaCoaching
- What happened
- Skipped the two-person lift on a heavy carton; rule reviewed
- Commitment
- Call for a partner on heavy cartons
A day on the dock
Five moments. One shift.
How many will you actually remember?
Load saved
Sam catches a short shipment and holds it before the trailer closes.
Staging missed
The restock for aisle 12 never makes it out of the staging lane.
Scan coaching
You coach the picker on the scan-before-place step between waves.
HR calling
“What coaching did you already do with them?”
Do you have the record—or are you trying to remember it?
Memory, or a record.
Without Docu-Coach™
With Docu-Coach™
Without: “I mentioned it on the dock.”
With: A note on that person’s timeline
Without: Shift leads trading memories
With: A handoff from saved notes
Without: Only errors survive the day
With: The catch is recorded too
Without: Follow-ups lost between waves
With: A dated next step
Without: HR questions rebuilt from the last trailer
With: The week you documented
A busy dock shouldn’t mean a missing employee history.
- CaptureWhen it is safe to pause after the conversation, record what you observed and what you agreed to check next.
- StructureDocu-Coach™ turns the note into clear management documentation using the FACTS methodology.
- RememberThe moment becomes part of the employee timeline.
- CoachWalk into your next 1:1 with context instead of memory.
“Elena skipped the two-person lift on a heavy carton. We stopped, reviewed the rule, and she called for a partner on the next one.”
Docu-Coach™ remembers
ElenaCoaching
- What happened
- Skipped the two-person lift; rule reviewed
- Commitment
- Call for a partner on heavy cartons
Docu-Coach™ does not add witnesses, motives, quotes, or dates you did not say.
Powered by Docu-Coach™
The Warehouse Manager Memory System™
Keep the coaching notes that explain what was addressed, and the recognition that shows what went well. The next check-in can start from dated examples instead of the last error you remember.
- Moment
- Capture
- FACTS
- Timeline
- Coaching
- Follow-up
- Inbound
The 6 a.m. wave is supposed to start on time, and one receiver is 25 minutes late.
- Putaway
A heavy carton gets lifted alone. You stop it, review the rule, and watch the next one.
- Pick
Mispicks are up on one associate’s route. You walk the scan step together.
- Pack
A packer finishes early and helps the next station clear its backlog without being asked.
- Outbound
A damaged pallet is about to load. Someone rebuilds it before it leaves the dock.
Context that accumulates.
An illustration, not a customer record.
Before
Sam — “Keeps missing the same pick path.”
After
- Mis-pick coached before the next wave.
- Caught a short before load-out. Recognized at standup.
- Late to inbound. Start-time expectation restated.
- Pick accuracy clean on the last four shifts you checked.
Suggested next step: open the 1:1 with the pattern, including the catch.
The cost of managing from memory
- The next wave starts without the coaching context
- Two leads coach the same miss differently
- A catch that saved a load is forgotten by Friday
- Attendance dates blur together
- Follow-ups die at shift change
- Problems look new because the earlier note was never saved
- People history gets mixed into the WMS
The operation moves. The people history should move with it.
Coaching, attendance, recognition, and follow-ups for associates on the floor. Inventory, safety logs, and incident reports stay in the systems that already hold them.
Warehouse coaching happens where the freight is: a lift correction in the aisle, a pick accuracy conversation, a late arrival that shorts the morning wave, a pallet rebuilt before it leaves the dock. The WMS tracks units. Nobody tracks what you told the associate.
Docu-Coach™ is the manager app that remembers your people. Say the moment in about ten seconds, and it lands on that associate’s timeline with what was coached and what they committed to. Recordable injuries, equipment incidents, WMS transactions, and inventory investigations stay in their designated systems.
Before the start-of-shift stand-up, a 1:1, or the weekly operations meeting, Prep Me lists only what you saved.
People coaching here. Freight and safety records where they belong.
Your WMS and safety systems are the record for freight and incidents. Docu-Coach™ is the supervisor’s memory about people.
Belongs in Docu-Coach™
- Safe-handling and procedure coaching
- Accuracy coaching conversations
- Attendance and wave-start facts
- Recognition for saves and teamwork
Stays in your system of record
- Recordable injuries and safety records
- Powered-equipment incident reports
- WMS transactions and accuracy data
- Inventory variance investigations
See a coaching history the next lead can review
The interactive demo is UpTown Hospitality Group. Warehouse teams use the same voice capture and employee history. The sample operation is hospitality.
Questions before you start
Does this replace our safety or incident reporting?
No. Recordable injuries, powered-equipment incidents, and safety records stay in your safety system. Docu-Coach™ holds the coaching conversation, such as a lift correction and what the associate did next.
Can it track pick accuracy?
Your WMS tracks accuracy. Docu-Coach™ holds the coaching conversation about it: what you reviewed with the associate and what they committed to.
We have a lot of temporary or seasonal associates. Does that work?
Add each person when you first coach or recognize them. Free covers 2 people. Manager covers up to 25 active people for $9.98 a month. Teams covers 10 manager accounts and 250 people.
How do supervisors on different shifts share context?
Each supervisor keeps their own people. On the Teams plan, up to 10 manager accounts sit under central billing and admin controls. Hand off open follow-ups at shift change the same way you hand off the dock.
Can I use it on the dock with a headset or gloves?
The note is spoken and takes about ten seconds. It runs in any phone browser or the iPhone app. Many supervisors record just after the moment, away from the noise.
Does it make up details?
No. Every brief is built from notes you saved, and each line points back to its source.
The next wave won’t wait for your notes.
Have the earlier coaching when the question comes.
Save the expectation and the follow-up while you remember them. Include the catch that deserves recognition.
Cancel anytime
30 days free, no card required. Manager is $9.98/month for up to 25 people.