Capture. Remember. Coach™
Have the history before you need the answers
HR wants a timeline. Your next review needs examples. Docu-Coach™ keeps your observations, coaching, and follow-ups together so you can prepare from the notes you saved while the details were fresh.
01 · Capture
Voice Incident Capture: Save the Details Before They Fade
Record your own account after an employee conversation. Docu-Coach™ helps turn voice notes into dated employee history with the original audio retained.
See how it works02 · Tracking
Employee Incident Tracking Software
Employee incident tracking keeps what happened, what happened before, and the next step on one timeline. For restaurants and hotels. 30-day trial, no card.
See how it works03 · Discipline
Progressive Discipline Tracking: Keep the History Behind Each Step
Progressive discipline tracking keeps saved coaching, warnings, and follow-ups on an employee timeline so managers can review the history before the next step.
See how it works04 · The file
Personnel File Timelines: Every Employee, One Record, Across Every Location
Keep saved incidents, coaching, recognition, and follow-ups on an employee timeline. Review the history before a conversation or export it on the Manager plan.
See how it worksHow the layers connect
Record your own account after a conversation. Keep it on the employee’s timeline with the next step. When another conversation comes around, review what you agreed, what changed, and what deserves recognition. Each saved note gives you more context than memory alone.
The Docu-Coach™ FACTS Framework
The Docu-Coach™ FACTS Framework helps managers separate observations from assumptions and capture the context they may need later.
F — Facts
What objectively happened?
A — Action
What action did the manager take?
C — Context
When and where did it happen?
T — Talk
What was communicated?
S — Step
What happens next?
FACTS is a Docu-Coach™ methodology for clearer manager notes.
Frequently Asked Questions
What is Docu-Coach™?
Docu-Coach™ is the manager memory system that turns everyday observations into an organized employee history you can actually use. Managers record their own observations after conversations; the platform helps turn them into structured, timestamped notes on a per-employee timeline. It sits next to your scheduling tool and HRIS, not as a replacement for either.
What does Capture. Remember. Coach™ mean?
Capture. Remember. Coach™ is how Docu-Coach™ works: capture a short observation while it is fresh, remember it as structured employee history, and coach with that context when you prepare the next conversation. The manager remains the decision maker.
Does Docu-Coach™ replace our HRIS or scheduling tool?
No. Scheduling stays in your scheduling tool, and the official employee record stays in your HRIS. Docu-Coach™ holds what happened — incidents, coaching, write-ups, PIPs, and the sequence between them — and offers Word and PDF exports on Manager for the records you need to share.
How much does it cost and how do we start?
Free for up to 2 people. Manager is $9.98 per month for up to 25 people. Every account starts with a 30-day Manager trial, no card required. Add the people you manage, then open Docu-Coach™ in any phone browser or the iPhone app.